5/15/2019 0 Comments Outlook Asking For Passwords MacHave you come across a problem where Outlook constantly prompts you for your password to connect to Office 365, but when you try to cancel the prompt, you receive the following error message: “The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.” This password prompt issue can be caused if your logon network security is set to any value other than Anonymous Authentication. If your Mac keeps asking for the login keychain password. After you or your Mac administrator resets the password of your macOS user. In Apple Support Communities. Is it for your Outlook email account or for an Apple ID containing outlook.com? Just my outlook email account. My Apple ID is a gmail account and that one is fine. Luckily, this problem is easy to solve and is only annoying and not harmful to your computer. Fixing the Password Prompt Error in Outlook 365 You will have to go into the Microsoft Exchange settings and security to fix this: • Launch the Control Panel. In Windows 7, 8 & 10 you can just type Control Panel into the Start Menu and select it from the results. • Find Mail and double click to open it. • Click where it says Show Profiles, choose the Outlook profile you need to check (usually just your name), and then click Properties. If you are being prompted for your password in Outlook try the steps below, one at a time to resolve the issue. • Can the user? If yes, have them restart Outlook. • Have them use when prompted for credentials and check the ' remember credentials' box. • Clear your cached passwords (Note: you may need Admin rights to do this) • Exit Outlook and Lync. • Choose Start| Control Panel| View by Large Icons (upper right of window)| User Accounts| Manage your credentials (left column) • Select all credentials for Microsoft, Outlook or Lync and choose Remove from Vault • Exit and reboot your computer. Download microsoft word for mac os. • Rename the Outlook.ost file (if get error about 'cannot open set of folders') • Exit Outlook and Lync. • From the Start menu, choose Run.
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